Return Policy
Please note that ALL orders are specially made to order and are thus final sale and not eligible for return or exchange. If you receive a custom order that is defective, damaged, or has a major discrepancy in measurements , you may send the item back to us for modification/alteration.
Should an item not meet your expectations, please email support@poshakbazaar.com within 24 hours of receiving the item. On receipt of your email, POSHAK will respond with instructions on the return procedure.
In case you have bought the item from our “ DEALS” section, wherein we deliver only those pieces that are discounted and ready for delivery, you can return the item only for an exchange or a store/online credit which can be used anytime in the future. Also in this case all returns must be received unused and in the original packaging within 7 to 10 days of when the item was delivered to you. Upon receipt of your returned items, you will receive an account credit (excluding shipping costs) towards a future purchase at www.poshakbazaar.com or at our store in Chandigarh, India.
All costs associated with shipping the returned item are to be borne by the customer.
We recommend that you insure the return shipment as you are under a duty to take reasonable care of the item(s) and will be liable for damage to them until we receive them. We also recommend that you use a secure, trackable means to return your order.